Policies & Procedures
Policies & Procedures
All students should arrive 15 minutes prior to the start of the class to ensure Credit. Per the Real Estate Commission PHOTO ID is required at time of sign in. No student will enter without a photo ID.
As of Jan 1, 2013 Paper Certificates will no longer be issued. Instead, CE Credit will be reported directly to the MD Real Estate Commission within one week of class completion.
As of Jan 1, 2013 Paper Certificates will no longer be issued. Instead, CE Credit will be reported directly to the MD Real Estate Commission within one week of class completion.
Refund Policies: Please Read
Cancellation Policy:
Full Refunds will be given only with a 72 hour notice of Cancellation from the student. No refunds and no CE credit will be given if a student is not admitted to class due to lateness or failure to attend the full length of the class.
Reschedule/Transfer/No Show Policy:
In the event that a student does not show up for a class or needs to reschedule/ transfer after the 72 hours prior to the class has begun a Store Credit will be issued one time. Should the student need to reschedule a second time the store credit will not apply and full class fee(s) will be due in order to re-register. Store Credits cannot be applied during a special promotion and cannot be used for online courses.
TEMPORARY ZOOM COURSES- The policies are outlined both from Elite Learning Academy and the MD Real Estate Commission. The courses are monitored and if a student is removed for violating any of the rules the student will not be rescheduled on a store credit and must register and pay again. The same policy will apply to any student who does not show up to class without written cancellation (email) atleast 72 hours prior to the class start time. The ZOOM classes will be locked promptly at start time. At that time anyone not logged in will not be able to enter and will go down as a "no show."
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All classes: Additional guests are not permitted to be brought to class. Space in classrooms can be limited and seats are for paying customers/students only.
Snow/Inclement Weather Policy.
In the event of cancellation of classes due to inclement weather the courses will be rescheduled to a future date and if necessary students would be eligible for a full refund. Elite Learning Academy will post any cancellation or delay on the homepage of the website in red lettering once a decision has been made. Students may also call 443-223-7500 for questions.
Pre-registration and Walk In Registration.
Pre-Registrations can be done 24 hours a day, 7 days a week as soon as a class is made available on our calendar. Pre-Registrations will close 3pm the business day prior to a scheduled class and at that time will only be available for Walk In Registrations. Walk In's must be at the class no later than 15 minutes prior to the start of the class to ensure that a Registration form is filled out and payment is made. An additional $10.00 registration fee applies to any registration made after the Pre-registrations are closed. Credit for Walk in's will be reported to the MD Real Estate Commission within 1 week from the scheduled class.
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Promotions
If a promotion in not taken advantage of after marketing has begun refunds for the difference will not be made after the standard 72 hour refund policy has expired. If a customer pays full price for a course or courses during a promotional period only a store credit for the difference may be given. Please visit our Policies Regarding Promotions on the homepage for full details. Any discount code offered as a promotion or otherwise cannot be applied to Pre Licensing per MD Higher Education.
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Pre Licensing
Pre Licensing Policies can be found on the Pre licensing schedule page under Course Catalog.